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We accept various payment methods such as M-Pesa, credit/debit cards, PayPal, and bank transfers. You can find more details on our checkout page.
Yes, you can cancel your order before it has been shipped. Please contact our customer service team as soon as possible to request a cancellation.
We apologize for any inconvenience caused. Please contact our customer service team as soon as possible with photos of the damage/defect, and we will assist you with a replacement or refund.
If you need to change your shipping address, please contact our customer service team as soon as possible, and we will do our best to update the shipping address before the order is shipped.